http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/ Discussions of SaaS, Cloud Computing, PaaS & Online Database Apps Sat, 05 Mar 2011 01:25:30 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/comment-page-1/#comment-96 The Importance of Good Support Mon, 26 Nov 2007 16:35:49 +0000 http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/#comment-96 [...] SaaS vendors forget the importance of having good support. I make this point in my post “Just Say ‘Know’ to Software” [...] [...] SaaS vendors forget the importance of having good support. I make this point in my post “Just Say ‘Know’ to Software” [...]

]]>