http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/ On-Demand Enterprise Applications Platform Fri, 21 Nov 2008 13:06:41 +0000 http://wordpress.org/?v=2.6.2 http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/#comment-96 The Importance of Good Support Mon, 26 Nov 2007 16:35:49 +0000 http://www.longjumpblog.com/blog/2007/10/16/just-say-know-to-software/#comment-96 [...] SaaS vendors forget the importance of having good support. I make this point in my post “Just Say ‘Know’ to Software” [...] [...] SaaS vendors forget the importance of having good support. I make this point in my post “Just Say ‘Know’ to Software” [...]

]]>