Creating Custom Web Forms with Associated Workflow
Wednesday, September 8, 2010 10:00 by dChengA lot of businesses need a means to have external people submit requests via a public website or blog. This might be a “contact us” page or a work order or any number of uses. Most webmasters will create a simple CGI script or a mailto form which generates a file or an email, respectively. The problem is that the person receiving that entry has to then manually copy the information into a database or spreadsheet. If the backend changes, for example, you need to add a field or change an acceptable value, then you have to change everything.
LongJump allows you to embed a form on your public site or blog to drive data into the backend with little or no programming. If you choose to use HTML coding, you can stylize the FORM objects however you like. Or if you just want a simple form, our javascript version provides all the necessary embellishments for data entry.
How Web Forms Work
When someone enters information on the form, a record is created in the LongJump backend. At that point, all the backend capabilities around workflows, data policies, permissions, etc. can all be applied to that record, automating a lot of the processes you normally would have to manually perform.
This video shows the basic web form workflow.
One web form we created was for our free PaaS Solutions Consulting page on our website. It actually generates a record in our Prospects object, which is routed to our business development team and we matched the forms look and feel to the website’s design. On the backend, we have several policies for notification and follow-up that coincide with records coming in from that form.
Are there examples of other web forms you’ve created on LongJump?
Olivier Travers says:
March 4th, 2011 at 11:36 am
I signed up for the free trial and have been giving the web form generator a try, but it seems like I can’t add a File field to it (i.e. file upload). Force.com’s web-to-case doesn’t support uploads which is one reason I looked into Longjump in the first place. Please advice. I looked at the REST API too but found your documentation lacking in practical examples (like php code).
dCheng says:
March 4th, 2011 at 5:25 pm
Olivier, you can find information on this at http://lj.platformatyourservice.com/lj80/index.php?title=REST_API:record_Resource#Multipart_Operations_for_Raw_Data. We will provide more examples in the future. Thanks.