A lot of businesses need a means to have external people submit requests via a public website or blog. This might be a “contact us” page or a work order or any number of uses. Most webmasters will create a simple CGI script or a mailto form which generates a file or an email, respectively. The problem is that the person receiving that entry has to then manually copy the information into a database or spreadsheet. If the backend changes, for example, you need to add a field or change an acceptable value, then you have to change everything.
How Web Forms Work
When someone enters information on the form, a record is created in the LongJump backend. At that point, all the backend capabilities around workflows, data policies, permissions, etc. can all be applied to that record, automating a lot of the processes you normally would have to manually perform.
This video shows the basic web form workflow.
One web form we created was for our free PaaS Solutions Consulting page on our website. It actually generates a record in our Prospects object, which is routed to our business development team and we matched the forms look and feel to the website’s design. On the backend, we have several policies for notification and follow-up that coincide with records coming in from that form.
Are there examples of other web forms you’ve created on LongJump?